Frequently Asked Questions

It depends on scope. Every project, from a Founder Story to a full Documentary, is priced around what your story actually needs: crew size, shoot days, and deliverables. We'll always give you a clear number before anything is booked.

Every package includes strategy, a full production crew, all equipment, editing, and delivery in the formats you need. Add-ons like a second shoot day, extended revisions, or expedited delivery are priced separately, and we'll flag those before they happen, not after.

Yes. Every project is split into three payments: 50% on signing, 25% on shoot day, and 25% on final delivery. It keeps things predictable for both sides. Monthly Motion works differently: you pay for each month in full, before we start planning or shooting.

Month to month means we hold flexibility for you at any time. That has a real cost. A 3 or 6 month commitment lets us plan further ahead. That's why it's priced as our standard rate. It's not a discount. It reflects what each option actually takes from us.

Yes, 50% is due when you sign on. That secures your production date and gets pre-production underway. For Monthly Motion, each month is paid in full before we start planning or shooting.

Life happens. Reach out as early as possible and we'll work with you on new dates. Specific terms around cancellations are outlined in your agreement before we start.

The listed prices are a strong starting point for most projects. Anything with unusual complexity, extra locations, or a longer shoot day gets scoped and quoted clearly before we move forward.

Most Brand Story projects move from first conversation to final delivery in 3 to 5 weeks, depending on your calendar and how quickly feedback comes back to us.

We recommend 2 to 4 weeks of lead time to properly plan the story, lock the shoot date, and prepare the crew. If your timeline is tighter, tell us. We'll let you know honestly if it's workable.

We ask questions. What's the occasion behind this project, who's the audience, what's already been tried. It's a conversation, not a pitch. By the end, we both know if this is the right fit.

Most Brand Stories are built around a single, focused shoot day. If your story genuinely needs more, we'll say so upfront, not add days for the sake of it.

For Brand Story and Founder Story, you'll have a first cut within 5 days of your shoot day. Other formats follow a similar rhythm, scoped to the project.

We ask for your revision notes within 3 days of receiving each cut, and we turn around the final film within 3 days of your last round of notes.

Yes. Tell us the date early and we'll build the whole timeline backward from it.

We'll tell you straight if it's realistic. Rushed planning tends to show up in the final film. We'd rather be honest with you than overpromise.

We start with a simple question: what's the one story worth telling right now. Usually it's tied to a real moment, a launch, a rebrand, an anniversary, something with actual stakes. That's where the strongest stories come from.

That's normal, and it's exactly what the discovery process is for. We ask the right questions and help you find the angle, you don't need to arrive with a finished pitch.

Yes. You approve the story angle and key messages before we shoot anything. We handle the craft, you stay close to the direction.

This is why approval happens before the shoot, not after. Once the direction is locked and signed off, we move forward with confidence. If something feels off during review, we talk it through in the revision round.

Yes. We build every project around your brand's colours, tone, and voice, not ours. We'll ask for your brand guidelines early in the process.

We believe in restraint over spectacle. We're not chasing polish for its own sake. The goal is footage that feels true to your brand and your people. Not a commercial with your logo slapped on it.

We treat story as the strategy, not the decoration. Every project starts with a real occasion and a clear message, not a checklist of pretty shots. That discipline shows up in the final film.

A Brand Story shoot runs with a dedicated 5-person crew, covering direction, camera, lighting, and sound. Founder Story is leaner, at 3 to 4 people, since it's built around interviews. Crew size scales with the format for other services.

We'll send a short checklist ahead of time, usually covering location access, any talent availability, and anything specific to your space. Most of the heavy lifting is ours.

We plan around your operating hours wherever possible and work efficiently on set. Most clients tell us it's less disruptive than they expected.

Most projects shoot on location, wherever your story naturally lives. Studio options are available if the project calls for it.

We build contingency into the plan wherever we can, and we'll talk through backup options together before shoot day if there's real risk involved.

Yes. All cameras, lighting, and audio equipment are ours to bring, set up, and manage.

Most shoot days run a standard 8 hour window, though this can flex depending on your story and location.

For a Brand Story, one polished 2 to 5 minute film, edited, coloured, and sound designed, delivered in the formats you need.

We deliver across the formats you'll actually use, typically horizontal for web and YouTube, and vertical or square versions for social platforms.

Yes, once delivered, the content is yours to use across your marketing channels. Let us know your intended use early so we can shoot and edit with that in mind.

You do. Once final payment is received, the finished film is yours.

Yes, additional edits or reformats can be scoped after delivery. Just reach out and we'll quote it.

The final edit is what's included by default. Raw footage handoff is something we can discuss depending on the project.

Gambit Motion is a newer studio, built by people with real production experience. We're upfront about that. And we're focused on doing great work for every client, especially our early ones.

Yes, we'll walk you through our portfolio during the discovery call. As a growing studio, that portfolio is expanding with every project.

We'd point you to our Google Reviews instead, for real feedback from clients we've worked with, in their own words.

We build a structured revision round into every project specifically so we can get it right together. Clear communication early on keeps this rare, but the process exists for exactly this reason.

If you're a Toronto food or drink brand, yes. That's all we do: restaurants, bars, cafés, bakeries, and the makers behind the food and drink on the shelf. Our case studies show a few of them.

This is outlined clearly in your signed agreement before any work begins, so there are no surprises on either side.

Production insurance details are confirmed as part of onboarding for each project. Ask us directly and we'll walk you through it.

Brand Story and Founder Story each include 2 rounds of revisions. Other formats are scoped to what the project needs, and the exact number is always confirmed in your proposal.

Additional revision rounds can be added and are quoted transparently before any extra work begins.

You'll review a first cut and provide notes. We handle the technical craft, colour, sound, pacing, so you can focus on whether the story is landing.

We handle all of it. Sound design, licensed music, and captions are included as part of post-production on every project.

If there's a real occasion behind it, a launch, a rebrand, an anniversary, an expansion, that's usually the right signal. If you're not sure, a discovery call is a low pressure way to find out.

We focus only on food and drink brands. Ideally, one person can approve the project, and there's a real story worth telling. If you want the lowest price, or a quick stock-style edit, we're probably not the right fit.

Yes, that's our focus. We work with Toronto restaurants, bars, cafés, bakeries, and the makers behind packaged food and drink. Sticking to one world means we already know how to film a busy kitchen, make a product look as good as it tastes, and tell the story of the people behind it. If you're outside food and drink, we're happy to point you to someone who's a better fit.

Book a discovery call. We'll talk through your story, your timeline, and what makes sense for your brand, no pressure, no obligation.